Privacy
What we collect, and what we never do with it.
Last updated: August 2026
What we collect
What you send us: your name, email, country, and whatever you choose to tell us about your family — names, places, dates, documents. Research necessarily involves personal information about your relatives, living and deceased. We collect nothing behind your back: the site uses privacy-respecting analytics without advertising cookies or cross-site tracking.
What we use it for
To answer you, to conduct the research you commission, and to organise travel you book. Nothing else. We do not sell, rent or share your information with anyone except the subcontractors strictly needed for your case (an archive researcher, a driver, an insurer) — each bound to confidentiality.
Your story stays yours
We publish nothing about your family — no film, no photograph, no name — without your separate written consent. Declining consent changes nothing about the service you receive.
Storage and your rights
Your data is stored on European servers, retained only as long as your case and the law require. You may at any time ask what we hold about you, ask for a copy, ask for corrections, or ask for deletion — by writing to us. We answer within 30 days.